faq

How do I place an order?
Add your items to the cart and follow the secure checkout process.

What are the delivery times?
Delivery usually takes 5 to 10 business days.

Do you ship internationally?
Yes, we ship to multiple countries.

How can I track my order?
You will receive a tracking number by email once your order is shipped.

Can I modify my order?
Yes, only before it has been shipped. Please contact us quickly.

Can I cancel my order?
Cancellation is only possible before shipment.

What payment methods do you accept?
We accept secure payments by credit/debit card.

Is the payment secure?
Yes, all transactions are fully secured.

Can I return an item?
Yes, you have 14 days after delivery to return an item.

Are returns free?
Return shipping costs are the customer’s responsibility unless the item is defective.

What condition must items be in for return?
Items must be unworn, unwashed, and in their original condition.

When will I receive my refund?
Refunds are processed after we receive and inspect the returned item.

How do I choose my size?
Our items fit true to size. If unsure, we recommend sizing up.

Are your products good quality?
Yes, we carefully select comfortable and durable materials.

How can I contact you?
You can reach us via email or social media.